IgniteAI

General · Platform User Guides

Admin Guide

Published 24 March 2026By Jordan Morris

This section is for IgniteAI administrators only. Admins access all admin functionality through the Admin Dashboard, found at /admin in the navigation (visible only to admin accounts).

Users

  • View all users — browse a list of all accounts with name, email, roles, and account status.
  • Search users — find a specific user by name or email.
  • Manage account status — set a user status to Active, Inactive, or Deactivated.

Role Applications

  1. Go to Admin > Role Applications.
  2. Browse pending applications.
  3. Optionally write a Review Note — sent to the applicant in the decision email.
  4. Click Approve or Reject.

On Approval: the role is added, a role profile record is created, and for Founders a startup is automatically created.

On Rejection: a rejection email with the review note is sent. The user can reapply.

Startups

  • Feature a startup — mark as Featured to appear prominently on the platform.
  • Archive a startup — hide inactive startups from the public directory.

Squads

Admins create and manage all squads through the lifecycle: DRAFT > OPEN > ACTIVE > COMPLETED > ARCHIVED.

Creating a Squad

  1. Go to Admin > Squads > New Squad.
  2. Fill in squad details: name, description, start and end dates, sprint cadence (weekly or biweekly).
  3. Save as Draft.

Inviting the Lead Coach and Volunteer Manager

A squad cannot become Open until both accept their invitations.

  1. Use Invite Member to send email invitations.
  2. Once both accept, the Publish Squad button becomes active.

Squad Lifecycle

  • Click Publish Squad to move from Draft to Open (accepting applications).
  • The Volunteer Manager or admin clicks Lock Squad to move from Open to Active.
  • Mark as Completed at the end of the sprint cycle.

Newsletters

Draft and send community-wide emails via AWS SES.

Audience options:

  • All Members — sends to every active user
  • By Role — sends to members with a specific role
  • By Squad — sends to members of a specific squad
  • Custom — manually define the recipient list

After sending, track open count and click count.

Learning Docs

Admins create and manage all content in the learning library.

  1. Go to Admin > Learning > New Document.
  2. Write the document in the Markdown editor.
  3. Set status to Draft or Published.
  4. Assign to a category and subcategory.
  5. Set the display order and save.

Analytics

Metrics available in the analytics dashboard:

  • User growth over time
  • New role applications and approval rates
  • Active squads and membership counts
  • Startup count by stage
  • Event RSVP rates
  • Newsletter open and click rates

Tips

  • Review role applications within 48 hours. Founders in particular are in an active phase when they apply.
  • Always write a review note on rejections. A brief explanation helps applicants understand what to fix.
  • Invite the Lead Coach and Volunteer Manager before opening a squad to applications.
  • Use audience targeting in newsletters. Match content to the right audience.
  • Keep learning docs fresh. The Growth and Funding tracks are highest-value content for your primary audience.

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