General · Platform User Guides
Getting Started
Welcome to IgniteAI. This guide walks you through signing up, completing your profile, and taking your first steps on the platform.
How Sign-In Works
IgniteAI uses magic link authentication — there is no password to create or remember.
Every time you want to sign in, you enter your email address and receive a sign-in link. Click the link and you are in. The link expires after a short time, so use it promptly.
How to Sign Up
- Go to the IgniteAI platform and click Sign Up or Sign In.
- Enter your email address and click Send Magic Link.
- Check your inbox for an email from IgniteAI. Click the link inside.
- You are now signed in and taken to the onboarding flow.
If the email does not arrive within a few minutes, check your spam or junk folder. You can also return to the sign-in page and request a new link.
Completing Your Profile
When you first sign in, IgniteAI takes you through a two-step onboarding flow.
Step 1 — Basic Info
Fill in your details:
- Full Name (required) — your display name across the platform.
- Location (optional) — for example, Auckland, NZ.
- Bio (optional) — a short description of who you are and what you are working on.
- LinkedIn URL (recommended) — links your LinkedIn profile so others can learn more about you.
Click Continue when you are ready. The button stays inactive until you have entered your name.
Step 2 — You are All Set
A confirmation screen appears. Click Complete Setup to finish.
Your basic profile is now live. You will be taken to your Feed — the main activity page for the community.
What Happens After Onboarding
Completing onboarding creates your base profile, but you are not yet a participating member of the community. To access the full platform — posting updates, joining squads, requesting coaching — you need to apply for a role.
You will see a role dropdown in the top navigation bar. This is where you register for a role.
- If you are building a startup, apply as a Founder.
- If you want to coach or mentor, apply as a Coach.
- If you have domain expertise, apply as a Domain Expert.
- If you want to volunteer skills, apply as a Volunteer.
- If you are an investor, apply as an Investor.
Role applications are reviewed and approved by IgniteAI admins. Most applications are processed within a few business days.
Signing Back In
Each time you return to IgniteAI:
- Click Sign In.
- Enter your email address and click Send Magic Link.
- Check your inbox and click the link.
There is no password to remember. The link is single-use and expires quickly.
Tips
- Use the same email every time. Your account is tied to your email address. Using a different address creates a new account.
- Apply for your role promptly. Your experience on the platform is shaped by your role. The sooner you apply, the sooner you can participate fully.
- Fill in your LinkedIn URL. Other members look at this when considering whether to connect with you, join your squad, or accept your coaching request.
- Write a bio. Even one sentence makes your profile feel real and approachable to other community members.
FAQ
Q: Do I need a password?
A: No. IgniteAI uses magic links — you sign in by clicking a link sent to your email.
Q: The magic link email has not arrived. What do I do?
A: Check your spam or junk folder first. If it is not there, wait two or three minutes and request a new link from the sign-in page.
Q: Can I change my email address?
A: Contact the IgniteAI team for help with email address changes.
Q: I completed onboarding but I cannot post or join squads. Why?
A: You need an approved role to participate fully. Apply for a role using the dropdown in the top navigation.
Q: Can I have more than one role?
A: Yes. You can hold multiple roles at the same time. Each role requires a separate application.
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